Please don’t cancel your Direct Debit if you'd like to:Īpply for a different type of licence, or Media streaming devices (such as Amazon Fire TV, Apple TV, Chromecast, Roku and Now TV)Īpply for a refund.Digital boxes or PVRs (such as Sky, Virgin Media or BT TV).Tablets, mobile phones and other portable devices.This applies to any device or provider you use, including: downloading or watching any BBC programmes on BBC iPlayer.watching or streaming programmes live on an online TV service (such as ITV Hub, All 4, YouTube, Amazon Prime Video, Now TV, Sky Go, etc.), or.watching or recording any programmes as they’re being shown on TV, on any channel, or. You can cancel your licence and may be eligible for a refund if, before your licence expires, you won't be: When should I cancel my TV Licence? I no longer watch or record TV live on any channel or service, or download or watch BBC programmes on BBC iPlayer In this case you should move your licence to your new address. If you’ll have a single tenancy agreement or are a lodger at the new address, you will need your own licence. You will normally be covered if the other person is your spouse, partner, family member or joint tenancy or joint mortgage holder. If someone at your new address already has a TV Licence that will cover you, you can cancel your licence up to two weeks before you move. I’m moving to an address that already has a TV Licence If you’re no longer going to be living in the UK, Channel Islands or Isle of Man and you won’t need your licence again before it expires, you can cancel your licence and may be able to request a refund.Īpply for a refund. Find out more about moving to a residential care home or sheltered accommodation. You may be eligible for a concession if you are aged 75 or over receiving Pension Credit, or you are blind and can provide the appropriate evidence. If you can’t be covered by your care home or accommodation’s licence, you may need your own licence. What if my new care home or accommodation doesn’t qualify? Once we have received this information in a signed letter from the person in charge of your scheme, we will cancel your licence. The date you moved into your care home, andĬonfirmation of either your age and retired status, or your disability. Your TV Licence number (if you have one), Please ask the administrator to write to us with: You can still cancel your licence even if you’re not eligible for a refund. They should write to us at TV Licensing, Darlington DL98 1TL. If you paid for your licence in one single payment, your administrator will fill in a form on your behalf. If so, your licence will be cancelled automatically once your refund is approved. If you paid for your licence by Direct Debit or TV Licensing payment card, you may be able to apply for a refund. If you are over 75 and eligible for a free TV Licence, as part of the application you will be issued a refund if you are due one. If not, you should move your licence to your new address. If it does, you should cancel your existing licence and may be eligible for a refund. You should find out if your care home already has a TV Licence that will cover you. Please tell us when you moved out of your address. Then the new resident will need to buy their own licence. If the other person moves in after you moved out, you should cancel your licence if it’s not needed at that address. Please include the following details in your letter: You will need to give your written permission for us to transfer the licence. You can transfer your TV Licence to someone living at your address that is covered by your existing licence. I want to pass my licence on to someone else Not moving in straight away? Tell us your new property is empty. If you’re moving home within the UK, Channel Islands or Isle of Man, you can simply move your licence to your new address up to three months before you move. I am moving, what do I need to do? I’m moving home and still need a TV Licence See our frequently asked questions below.
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